Dedicated Servers FAQ

How many websites can I host on a dedicated server?

As many as you want - there are no limits on the number of websites you can host on a dedicated server.

Can I use my server for emails?

You can use our free Plesk control panel to manage all your email, or install your own email solution.

Do I need an IP number for every website I host?

One IP number can be used to host an unlimited number of websites.

What happens if the server hardware fails?

Redstation is responsible for the hardware so if a fault ever develops we will repair or replace the server free of charge.

How do I add websites to the server?

Redstation can provide you with the industry leading control panel Plesk so you can easily manage your websites, email and databases.

How do I create SQL server databases?

Redstation can provide Microsoft SQL Server pre-installed and licensed on your server, you can select this at the time of ordering. Redstation also provides stand-alone shared database hosting.

What if I mess up the operating system?

Because you will have unrestricted access to your server's operating system Redstation is not responsible for fixing software related problems. However; you can ask one of our experienced server technicians to help you resolve problems at the rate of £30 plus VAT per 15 minutes.

Can I upgrade the server?

Yes, you can make changes to the specification of your dedicated server hardware at any time.

How much bandwidth is included with each server?

At Redstation, every dedicated server benefits from a 100Mbps data line connecting it directly to the internet - for the ultimate in speed and reliability.

What software can I install?

Anything you want to, as long as it is not illegal.

What is the minimum contract period?

All dedicated servers are provided on a monthly contract so you can cancel at any time.

How long will it take to set up my server?

We guarantee to set up your dedicated server the same day if ordered before 12pm (weekdays only and subject to stock).

How do I place an order?

To place an order online please follow the sign up link from the server model, or simply call our customer support team on 0800 622 6655 or email sales@redstation.com.

What methods of payment do you accept?

We accept payment by credit and debit card.

Can Redstation connect my servers or provide other software?

If you require something a little bit different, we understand. Redstation has created a leading managed service product where we cater for your bespoke requirements, severs are available as self-managed or with Redstation management. For more information please visit our managed services section.